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Acreditado
6 Anos
31 jul 2020
Registo DGES
Registo inicial R/A-Cr 126/2010 de 01-09-2010
Registo de alteração R/A-Cr 126/2010/AL03 de 08-12-2021
Contactos
Iscte Business School
Secretariado
Ala Autónoma, Gabinete 235
ibs@iscte-iul.pt
(+351) 210 464 014
9:00 - 18:00
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Leccionado em Inglês
Tipo de ensino Presencial

Corpo Docente para (2025/2026)

Seminário de Investigação em Gestão de Serviços e Tecnologia
Simulação de Sistemas e Operações
Gestão das Operações nos Serviços
Ana Lúcia Martins is an Associate Professor at ISCTE-IUL and an integrated researcher at BRU-Iscte (Business Research Unt). She holds a PhD in Management, with a specialization in Operations Management and Technology, and an MSc in Management, with a specialization in Strategy. She currently serves as co-director of the Master in Humanitarian Action, and in the past served as director of the bachelor's degree in Industrial Management and Logistics. Ana teaches Operations Management, Logistics Management, Service Operations Management, and Supply Chain Management. Ana authored more than 85 scientific articles. Ana publishes in scientific journals such as the International Journal of Logistics Management, International Journal of Industrial Engineering and Management, and Public Money and Management, among others. She has authored book chapters in logistics management and lean management in the justice systems. Her current main research topics are operations management in humanitarian settings, logistics management, supply chain management, and lean management in the services area, mainly in judicial and healthcare systems. Ana is involved in several european projects, contributing in the areas of operations management and assurance of learning activities.
Gestão da Cadeia Logística
Gestão da Inovação
Estratégia e Desenvolvimento Empresarial
Pedro é co-Diretor do Executive MBA do ISCTE Executive Education, Diretor do Mestrado em Gestão de Empresas, e Sub-Diretor da Business Research Unit (BRU-IUL) do Instituto Universitário de Lisboa (ISCTE-IUL), onde é membro Integrado. Publicou 3 livros e também tem diversos artigos publicados em várias revistas de topo, incluindo FT-50 - um artigo na Harvard Business Review e um Digital Article na MIT Sloan Management Review.  As suas principais áreas de interesse são a Gestão Geral, a Negociação e gestão de Stakeholders e Corporate Governance. Pedro tem uma experiência de gestão significativa, tendo cargos em vários órgãos sociais de grandes empresas, assim como cargos de gestão académica. Pedro tem elevada experiência de ensino aos vários níveis de ensino, com muito boas avaliações de desempenho.
Análise de Projectos de Investimento
Gestão de Operações
Dr. Ulpan Tokkozhina is an Invited Assistant Professor at ISCTE-IUL with specialization in Operations Management, Logistics and Supply Chain Management. She holds a PhD in Management degree with thesis in blockchain technology implementation for supply chain management improvement. Ulpan teaches courses on Operations Management, Logistics and Supply Chain Management for both Bachelor and Master degree students. She has co-authored several academic articles and book chapters about the impact of novel technologies on supply chain performance, also won Best Paper Award at EAI INTSYS 2022 International Conference. Ulpan was invited as a guest speaker at an international level - including Mexican University Tecnológico de Monterrey, Molde University of Logistics in Norway and Fundação Getulio Vargas in Brazil. Her current main research interest is novel technologies implementation and use in supply chain context. Currently, Ulpan is involved in a research project "Fish2Fork" curated by EEA Grants and Inov Inesc Inovação, which is aimed on finding novel technological solutions for transparent and sustainable fishing and fish products consumption. 
Contactos
Iscte Business School
Secretariado
Ala Autónoma, Gabinete 235
ibs@iscte-iul.pt
(+351) 210 464 014
9:00 - 18:00
Candidatar
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