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Initiative


  • From Students individually or collectively through;s participation;ões or exposition;ões;

  • From the Provider regarding facts that come to their knowledge.



Requirements for participation;ões or exhibition;ões


  • Presentation;ão in writing (letter or electronic mail), with the personal data of the person presenting them and a summary of the alleged facts;

  • Present;ão within a maximum period; of six months from the date of the practice of the acts of which; is the object, or of your knowledge.



Preliminary Consideration


  •  São the participations;ões or exhibition;ões that prove to be devoid of any basis are outright rejected, in the following circumstances:

    • The previously described requirements;

    • are not intelligible or substantiated or are presented with bad notation;-faith;;

    • A The relevance of the acts is clearly insufficient;

    • The deadline has been exceeded in relation to the acts of which; is the object;

    • The Provider has already made; a decision on the subject of the participation;ão or exposição;

    • When;o does not fall within the scope of the competencies of the Student Ombudsman;




When participation;õ is or exposition;ões are not presented in accordance with the formal requirements, the Student Ombudsman will request; their correction;ão within ten days, only proceeding after;s have been duly corrected.


 In any of the In the foreseeable situation, the Student Ombudsman will notify the student, in writing, of his/her decision. process

  • Instructional due diligence (finding the facts)

  • Preliminary hearing of the parties involved

  • Conclusion;es and recommendation;ões to the;rgãos competent

  • Communication;ão of the recommendations;ões to the órgãos and services;os involved as well as to students subscribing to the exhibition;ão or participation;ão,

  • Response from the órgãos involved in the;s recommendation;ões done

  • Preparationção of report;rio



  • Archiving

    Exhibitions;ões or participation;ões will be archived in which:



    • It is found that there are no grounds or sufficient elements to be adopted any procedure;

    • Does not fall within the competence; of the Provider;

    • The illegality, injustice;a or irregularity invoked has already; been repaired;

    • There is a lack of attendance; by the student who presents the exhibition;ão or participation;ão.

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