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The IT and Communications Infrastructure Services provide online contacts by registering requests for help and/or incidents on Service Portal and via Whatsapp.
You can contact us via Whatsapp on weekdays, from 9:00 to 17:00:
Sending a message directly to the number (+351) 917 308 650
Clicking on the WhatsApp iconlocated in the bottom right corner on any page on the Iscte informatics website
Telephone support
Direct non-face-to-face support can also be provided via telephone:
(+351) 210 464 010 | ext. 291000
Time: 09:00-17:00
In-person support
Service will be primarily carried out through electronic communication channels (Whatsapp/iAjuda), allowing faster resolution of support requests and, when necessary, the use of online tools for remote support.
If the need arises, an in-person service can be scheduled.
