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Mestrado • Mestrado em Gestão de Empresas

Cross-cultural misalignment in global virtual teams: How low-power distance temporary employees interpret high-power distance virtual leadership

Autor
Breyer II, Emilio
Acesso
Acesso livre
Palavras-chave
Global virtual teams
Cross cultural communication
Adaptive task-switching
Guardrail trust
Virtual leadership
Equipas virtuais globais
Comunicação intercultural -- Intercultural communication
Alternância adaptativa de tarefas
Confiança com barreiras de segurança
Liderança virtual
Resumo
PT
EN
The transition to global remote organizational structures has intensified the challenges of cross-cultural communication and collaboration in Global Virtual Teams (GVTs). This study investigates the operational breakdown occurring when temporary employees from Low-Power Distance (PDI)/Low-Context cultures are integrated into High-PDI/High-Context virtual leadership structures. Using an interpretivist philosophy, this qualitative study utilizes semi-structured interviews with eight remote professionals to explore how digital distance obscures non-verbal cues, amplifies cultural friction and erodes “Swift Trust”. The findings identify an “Information Vacuum” as a primary catalyst for operational failure. In the absence of a physical context, managerial silence and information asymmetry is systematically miscoded by remote subordinates, triggering cognitive appraisals of power and professional anxiety. Empirical evidence reveals that these employees adopt a mindset of managerial redundancy and engage in adaptive task-switching as a rational, work-related risk-mitigation strategy, rather than the counterproductive “Cyberloafing” traditionally cited in literature. This cycle of miscoding and withdrawal results in a measurable loss in task velocity, characterized by systematic market lag, technical rework, and the asymmetrical distribution of blame. To address these challenges, this study proposes a framework of “Guardrail Trust.” Advocating for a shift in the executive node from a passive, high-context gatekeeping, to a proactive, explicit communication of project parameters. By establishing clear operational benchmarks and communication paths at the project outset, leaders can bridge the contextual gap, restore managerial agency, and ensure performance sustainability in the modern virtual workspace.

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